FAQs - SBO

Why should I use SBO instead of a traditional bookkeeper?

Regular financial information – Weekly data processing means regular, almost immediate accurate financial data enabling business owners to have real time clarity into the performance of their business. Scalability – We work with a range of businesses, from pre-revenue technology Startups to agencies with $20M+ turnover. SBO is built to scale so our clients will never outgrow us. Team of professionals – we are comprised of Chartered Accountants and CPAs so we can ensure quality, consistency and accuracy. Customer service – your dedicated account manager is your primary point of contact and will respond to all queries and requests within 24 hours. Collaboration with your advisors – SBO has been designed to collaborate with accountants and CFOs to ensure compliance and governance requirements are met. Cost Certainty – We’re against charging hourly rates. All of our packages are fixed priced and direct debited from your bank account. This provides you with predictable costs and peace of mind.

What if I don’t use Xero?

That’s okay! Although we prefer Xero, our service caters for MYOB Essentials and QuickBooks Online. Contact us and we can discuss your specific requirements.

What if my business is too large for your packages

No worries! Contact us and we can develop a tailor made package suitable for your requirements.

Can you do my BAS?

We sure can.

What services are provided?

We provide the following services:

Accounting & Bookkeeping
Cloud software integration
Financial and management reporting
Cash flow management and budgeting

How secure is my data?

SBO takes your data very seriously. Your data moves exclusively through encrypted connections using bank grade 256-bit encryption. We only give access to the employees who need to see your data to complete the bookkeeping process.

What if my books aren’t up to date?

We offer a Catch Up service for a fixed monthly price. This will allow you to get your books up to date and take the weight off your shoulders! See our Packages section for more details.

Do you offer Payroll?

We currently provide payroll services for Australian customers only.

What information does my business need to provide?

We get some basic details from you upon sign up, then all you need to do is take photos of your bills and receipts via our software platform, and the rest is up to us!

What countries do you support?

We currently service businesses in the USA, the UK and Australia. We will work in collaboration with your local tax accountant to manage your compliance affairs. We are developing services for other countries, so if that’s you please contact us.

Do your plans have a contract?

Our services are on a month-to-month basis. We don’t lock you into any contract because we believe that if you like using us, you’ll stick around!